Support services
Over the past decade in the vast support services sector, organisations have sought to lower costs, focus on core skills and increase flexibility through the use of specialists.
As many support activities are relatively easy to enter and thus tend to commoditise quickly, of paramount importance from an investor perspective is business defensibility. Thus the ease of switching and the strength of client relationships are crucial to future profitability. These in turn depend on management’s ability to integrate itself into the client’s business.
AMR’s focus on understanding customers provides a solid basis for building acquisition cases and business development plans.
We have experience in all areas of support services from blue collar businesses to those businesses providing highly technical “must have” services, and from established, mature businesses to early stage business concepts.